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JCAPSReact:
JCAPSReact monitoring and management software integrates the Sun JCAPS Suite to collect critical system and application diagnostic metrics from the deployed JCAPS server to better monitor and manage its components, and to fully realize its investment in the JCAPS Suite.
Designed specifically for healthcare providers to overcome the various shortcomings of the native JCAPS monitor of Sun, JCAPSReact provides pro-active failure alerts and an organized view of your existing financial, operational and clinical information-allowing you to make fast, informed decisions that are critical to delivering high-quality care.
Key Features:
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Dashboard
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Gives users a single point view of the JCAPS environment. It has 3 sections - JCAPS Summary that shows what needs attention, System Summary that summarizes the physical system Health, Monitor System Health that shows which ecosystem has an alert and / or JCAPS component that is malfunctioning...
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Events
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Events can be Self / Auto resolved. Drill down facilities allows users to interact with these type of events and provide actions and / or mask them...
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Notifications
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Instant notification via email / page on any alert with escalation features. The masking facility suppresses notifications...
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Reports
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Identifies the health of the JCAPS monitor and system health...
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Topology
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Gives the hierarchical view of the elements / components in the system and allows the user to undertake specific actions based on the component...
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Services
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Provides a holistic view of the status of all services with start / stop facilities without using the native JCAPS Enterprise Manager...
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Administration
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Functionality to Manage the Portal and map JCAPSReact to your environment...
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Key Benefits:
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Decreases Costs
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Reduces level of support requirements by performing many of the triage tasks and verification before escalation...
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Automatically alerts the right people, reducing wasted use of IT resources for "all hands on deck" alerts...
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Delivers pro-active prevention and predictive capabilities, anticipating and solving problems, and minimizing downtime...
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Increases service levels
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Automates and remedies constraint bottlenecks...
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Identifies and resolves the source of slowdowns before impacting customer services...
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Proactively monitors the IT infrastructure so that committed IT services can be delivered...
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Minimizes Risk
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Instant notification as soon as an event occurs...
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Timely response to messaging irregularities (availability, performance, errors, etc.)...
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Dashboard draws attention towards right issues at the right time...
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Increases Productivity
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Real-time visibility and live queries into statistics and reports for faster, better decision-making...
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Color-coding portrays the current state of the item that is being monitored...
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Masking prevents phantom alarms from consuming triage and support cycles - reducing operational fatigue...
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Low total cost of ownership
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One or two people to monitor the monitor...
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Easy to configure...
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Low License Fee and maintenance...
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Scalable for use for any process and department...
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